Here are steps on how to set your zoom level back to 100%, which should resolve your game window being cut off or if you're playing one of our Hidden Object Games, this will fix if you're clicking on the object and it's not registering that you are.
In all web browsers you can just press and hold Ctrl while pressing 0 (ctrl-0) and your browser should jump back to being at 100% zoom level. This should work in Chrome, Internet Explorer, and Firefox.
Some web browsers have another way to fix the setting if you want to verify if you're at 100% or at a different level.Firefox does not have a default menu or buttons to change browser zoom.
Internet Explorer:
Go to the upper right corner of your browser and look for the little gear or cog icon.
Click it and you will see the following menu:
In all web browsers you can just press and hold Ctrl while pressing 0 (ctrl-0) and your browser should jump back to being at 100% zoom level. This should work in Chrome, Internet Explorer, and Firefox.
Some web browsers have another way to fix the setting if you want to verify if you're at 100% or at a different level.Firefox does not have a default menu or buttons to change browser zoom.
Internet Explorer:
Go to the upper right corner of your browser and look for the little gear or cog icon.
Click it and you will see the following menu:
Highlight the Zoom option and ensure it is set to 100%
Reload your game and you should be good to go. If that does not work, then close all of your browser windows and try again.
Google Chrome:
Go to the upper right corner of your browser and look for the little gray icon that is 3 horizontal lines
Click it and you will see the following menu:
Click either the - or + button until it says 100%
Reload your game and you should be good to go. If that does not work Please Call Pogo Help Center :
+1-855-517-2433.
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