Supported Browsers for Pogo

Reason

If you are receiving "Game won't launch" or "Error" messages, make sure you are using one of the recommended and supported browsers.

There are several different browsers and operating systems out there to choose from. Below, we will tell you which browsers we recommend, which browsers we support, and which browsers we do not support.
Recommended and Supported

• For Windows XP:
• Internet Explorer 8 (IE8)
• Mozilla Firefox (latest version)
• Google Chrome (latest version)
• For Windows Vista and Windows 7:
• Internet Explorer 9 (IE9)
• Mozilla Firefox (latest version)
• Google Chrome (latest version)
• For Mac (latest version):
• Safari (latest version)
• Mozilla Firefox (latest version)

Note: If you have AOL 9 or later and are encountering a problem, we will recommend you use one of the ones above.

Unsupported Browsers and Operating Systems

  Note: The browsers and operating systems listed below may or may not work. If you encounter any problems, we will only be able to assist you with using the browsers listed above.

• Windows 2000 or earlier
• Linux
• Mac OS 10.3.9 or earlier
• Microsoft Internet Explorer 6 or earlier
• Firefox 2.0 or earlier
• AOL 8 or earlier
• Netscape
• Navigator
• Opera
• Mozilla
• Internet Explorer 7
• MSN 8 / MSN 9 browser (We are compatible with the service, just not the browser, so we recommend using the supported ones above.)
• Yahoo! browser (SBC / AT&T / Verizon) (We are compatible with the service, just not the browser, so we recommend using the supported ones above.)
• Wal-Mart browser (We are compatible with the service, just not the browser, so we recommend using the supported ones above.)
• CompuServe browser (We are compatible with the service, just not the browser, so we recommend using the supported ones above.)
• NetZero / Juno browser (We are compatible with the service, just not the browser, so we recommend using the supported ones above.) 
  
  Pogo Games Support | @855-517-2433.

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I have Internet Explorer 11, but Pogo says I need IE9. What do I do?

Our team is awarethat some players using Internet Explorer 9 are prompted by the Internet Explorer 10 "upgrade error message" below, which prevents them from regular access to the Pogo website.

 

To ensure your browser is able to recognize the latest Internet Explorer and displays the website correctly, please follow these simple steps:

1. In the menu bar of Internet Explorer, click on “Tools”

2. You will see that “Compatibility View” is check. Simply uncheck it.

The error message should disappear and you should be able to access Pogo.com as usual.

 

We apologize for any inconvenience caused and would like to assure you we are actively working toward a resolution. 

Canon Printer Support Call Us +1-855-817-2433 (Toll Free)

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Can't log in to Pogo Forums using IE9 Clearing out IE9 might fix it.

Be sure to "UN Check" the top: Preserve favorite website data. There probably is a corrupted file somewhere.

Click on the Gear/Cog in the upper right corner of the screen.

In the menu that appears click on Internet Options

In the Browsing History section you will see a box that has the word: delete Clickon it.

A new pop up will appear.

Preserve Favorites Website Data will be at the top and there will be a box next to it. Make sure there is NO check or X in that box.

Then click the Delete button.

That will clear out any corrupted files and junk from your browser

Have you tried completely logging out of Pogo, rebooting and then logging back in? Also, you will get logged out of the forum and still be logged into Pogo. But, the log in should take you to the log in page, not the Home Page. If you have more question related to IE9..

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Error in 6th Street Omaha Poker Game

The showdown begins in 6th Street Omaha Poker, the free online poker game at Pogo!
It's the same Omaha Poker game you see on TV but with a 6th street twist. Play with up to four other people. Post blind bets before you begin. Increase the stakes by buying the 6th Street bonus card. Strut your stuff on 6th Street and experience the hottest online poker game around.

Key Features
    6th Street Bonus Round: Once the last bets are in, all players left can buy an additional community card, also known as 6th Street.
    Hand Rankings Board: Green, blue and yellow lights show the strength of your cards during each online poker hand.
    Chat with Competitors: An added feature when you play free casino games online at Pogo.com.
    Get Connected: Creating a FREE online account links you to a vibrant community where you can play free casino games online, chat with other players, and enjoy all of the fun games and features


    Play 6th St. Omaha Poker and other online. Pogo.com offers over 80 for hours and hours of exhilarating gameplay!

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Pogo game guide for loading, crashing, and connection issues

Pogo game guide for loading, crashing, and connection issues

Pogo games run inside your web browser and rely on your computer system, browser version, and software updates (Java and Flash) to run properly. If anything is not updated or doesn’t work together, you may see that your game will not load, crashes mid-game, runs slow, or other issues. This guide walks you through the steps to resolve the most common causes of game issues on Pogo.

Is there a Wednesday Challenge?

If there is a Wednesday Challenge for the game that you are having trouble playing, that is the most likely cause of any loading issues, especially if it's Wednesday. Challenges update each Wednesday, and everyone is excited to work on the latest Challenge. If server traffic to that game is too high, it can prevent some players from loading the game properly.

If this happens, please wait a few hours and try again or try a game room that has less active players.

If you don't believe this is related, you can continue with the following steps.

Step 1: Check your computer and software with Pogo's Compatibility Scan tool

You can use Pogo's Compatibility Scan tool to quickly identify the most common issues. The Compatibilty Scan guide walks you through scanning your computer and provides the solutions for any errors that the scan finds.

After troubleshooting the errors, always run the scan again to see if the errors are gone.

If the scan does not display any errors or if you followed the steps but still see errors, continue with the following steps.



Step 2: Check if your game uses Java or Flash

First, you will want to know if your game runs on Java or Flash. You can easily check by reviewing the lists of Java and Flash games on Pogo.

Java

For loading or crashing issues with Pogo games based on Java, follow the steps found in our Java guide.

You should also clear your browser cache.

Flash

For loading or crashing issues with Pogo games based on Flash, follow the steps found in our Flash guide.

You should also clear your browser cache.



Step 3: Still having issues?

If you still cannot load and play your Pogo games, try these other resources:

If the game has loaded but you can’t see the whole game screen, check your resolution settings.
If you’re using Windows 8, you may not be able to play some Pogo games (based on Java) from the Start screen. Switch to the Desktop screen.
Playing with a firewall or proxy server may cause loading issues, but you can configure your settings to avoid this.
Pop-up blockers may also be a problem when playing certain games.
If you're a Mac user, you can review our Mac guide.

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