How do I clear my Java cache?

If you're having problems running Pogo games, you should try clearing your Java cache. Please note: Java cache is different than your Browser cache. Clearing your Java cache can be a quick and easy fix. Please follow these steps if you are using a Windows platform:

• Click the following things in order: Start > Control Panel > Java.
  Note: If you do not see the Java icon, click on Switch to Classic View in the menu on the left-hand side, and this should allow you to see the Java icon.
• Under the General tab, click the Settings button located in the Temporary Internet Files section.
• Then click on Delete Files...
• A dialog box will appear. Make sure all the options are selected, and click OK.

This should probably be done whenever you encounter a problem with the way a game is functioning. Restarting your computer after doing so can also help the performance of the game.

You should also make sure you're running the latest version of Java. If you are not sure if you have the latest version of Sun Java or not, please visit and follow the instructions

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Supported Browsers for Pogo

Reason

If you are receiving "Game won't launch" or "Error" messages, make sure you are using one of the recommended and supported browsers.

There are several different browsers and operating systems out there to choose from. Below, we will tell you which browsers we recommend, which browsers we support, and which browsers we do not support.
Recommended and Supported

• For Windows XP:
• Internet Explorer 8 (IE8)
• Mozilla Firefox (latest version)
• Google Chrome (latest version)
• For Windows Vista and Windows 7:
• Internet Explorer 9 (IE9)
• Mozilla Firefox (latest version)
• Google Chrome (latest version)
• For Mac (latest version):
• Safari (latest version)
• Mozilla Firefox (latest version)

Note: If you have AOL 9 or later and are encountering a problem, we will recommend you use one of the ones above.

Unsupported Browsers and Operating Systems

  Note: The browsers and operating systems listed below may or may not work. If you encounter any problems, we will only be able to assist you with using the browsers listed above.

• Windows 2000 or earlier
• Linux
• Mac OS 10.3.9 or earlier
• Microsoft Internet Explorer 6 or earlier
• Firefox 2.0 or earlier
• AOL 8 or earlier
• Netscape
• Navigator
• Opera
• Mozilla
• Internet Explorer 7
• MSN 8 / MSN 9 browser (We are compatible with the service, just not the browser, so we recommend using the supported ones above.)
• Yahoo! browser (SBC / AT&T / Verizon) (We are compatible with the service, just not the browser, so we recommend using the supported ones above.)
• Wal-Mart browser (We are compatible with the service, just not the browser, so we recommend using the supported ones above.)
• CompuServe browser (We are compatible with the service, just not the browser, so we recommend using the supported ones above.)
• NetZero / Juno browser (We are compatible with the service, just not the browser, so we recommend using the supported ones above.) 
  
  Pogo Games Support | @855-517-2433.

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Playing Pogo Behind a Proxy or Firewall

Pogo does not officially support connections through firewalls, routers, or proxy
servers. Also, please note that wireless Internet always has wireless routing, which can
potentially block Pogo.

There are some things you can do to improve your ability to connect to Pogo if you do
have a router or firewall. There is a fairly simple solution which most firewall packages
support. If you allow access via our class C licenses, you will then be able to access the
games and everything should work fine. Your firewall will probably require some IP
addresses for this, and here are the IP addresses you need:

If you need help setting up your firewall as outlined above, please consult your system
administrator or the documentation on your firewall software. We're not firewall experts,
so your firewall documentation or system admin are your best bets for getting help on
setting this up.

We constantly change which ports we use, so we don't offer port numbers as a solution
for firewall and proxy access problems. We know that some people are used to using to
punch holes in their firewalls, but the above solution is more secure and is supported by
most firewalls on the market. Please note that we are unable to provide Port information
to you.

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Sign in error on Pogo game

Pogo Games is an online portal where you can play such games as Scrabble, Monopoly and Risk. ActiveX is a plug-in for Internet Explorer browser that grants websites special access to the system or to additional plug-ins, allowing the games to properly run. You may need to adjust your security settings in Windows to properly load ActiveX.

Instructions

 Open Internet Explorer. Select "Tools > Internet Options" from the menu bar.

Select "Security." Select "Custom Level."

Select "Medium" from the security level drop-down menu. Click "Reset."

Select "Prompt" for the option "Initialize and Script ActiveX Controls not Marked as Safe." Make sure that "Download Signed ActiveX Controls" and "Run ActiveX 

Controls and Plug-Ins" are enabled.

Select "OK," "OK" to save the settings and exit the Internet Options window.

Navigate to www.Pogo.com and start the game of your choosing. You will be 

prompted to allow ActiveX to run for the site. Select "Allow/Install." You should be able to properly access and play the games from now on.

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