How do I clear my Java cache?

If you're having problems running Pogo games, you should try clearing your Java cache. Please note: Java cache is different than your Browser cache. Clearing your Java cache can be a quick and easy fix. Please follow these steps if you are using a Windows platform:

• Click the following things in order: Start > Control Panel > Java.
  Note: If you do not see the Java icon, click on Switch to Classic View in the menu on the left-hand side, and this should allow you to see the Java icon.
• Under the General tab, click the Settings button located in the Temporary Internet Files section.
• Then click on Delete Files...
• A dialog box will appear. Make sure all the options are selected, and click OK.

This should probably be done whenever you encounter a problem with the way a game is functioning. Restarting your computer after doing so can also help the performance of the game.

You should also make sure you're running the latest version of Java. If you are not sure if you have the latest version of Sun Java or not, please visit and follow the instructions

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How do I change my Pogo billing plan or Account information?

You can change your billing plan from monthly to yearly (or vice versa) by following the steps below:

Please note: If you're on the yearly plan, you probably don't want to change to the monthly plan, unless you are still on your free trial period and aren't sure you want to pay for a whole year of the Club Pogo service in advance.

1. Go to  and click on the Sign In link on the upper right-hand corner
2. Enter your Screen Name and Password and click on the Sign In link
3. Click on My Account (next to the Sign In link)
4. You will be prompted to enter your Password again for verification purposes
5. You should now see your My Games Account page
6. On the right-hand side, click on the My Subscription and Billing Information
    
7. Under My Subscription Information, click on the Change Payment Plan link on the right-hand side
   

If you Facing Same Problems Call Pogo Support Team : 855-517-2433.

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Playing Pogo Behind a Proxy or Firewall

Pogo does not officially support connections through firewalls, routers, or proxy
servers. Also, please note that wireless Internet always has wireless routing, which can
potentially block Pogo.

There are some things you can do to improve your ability to connect to Pogo if you do
have a router or firewall. There is a fairly simple solution which most firewall packages
support. If you allow access via our class C licenses, you will then be able to access the
games and everything should work fine. Your firewall will probably require some IP
addresses for this, and here are the IP addresses you need:

If you need help setting up your firewall as outlined above, please consult your system
administrator or the documentation on your firewall software. We're not firewall experts,
so your firewall documentation or system admin are your best bets for getting help on
setting this up.

We constantly change which ports we use, so we don't offer port numbers as a solution
for firewall and proxy access problems. We know that some people are used to using to
punch holes in their firewalls, but the above solution is more secure and is supported by
most firewalls on the market. Please note that we are unable to provide Port information
to you.

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