How do I clear my Java cache?

If you're having problems running Pogo games, you should try clearing your Java cache. Please note: Java cache is different than your Browser cache. Clearing your Java cache can be a quick and easy fix. Please follow these steps if you are using a Windows platform:

• Click the following things in order: Start > Control Panel > Java.
  Note: If you do not see the Java icon, click on Switch to Classic View in the menu on the left-hand side, and this should allow you to see the Java icon.
• Under the General tab, click the Settings button located in the Temporary Internet Files section.
• Then click on Delete Files...
• A dialog box will appear. Make sure all the options are selected, and click OK.

This should probably be done whenever you encounter a problem with the way a game is functioning. Restarting your computer after doing so can also help the performance of the game.

You should also make sure you're running the latest version of Java. If you are not sure if you have the latest version of Sun Java or not, please visit and follow the instructions

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How to cancel Club Pogo subscription

Reason

• When you cancel your Club Pogo subscription, you can either choose to forfeit all remaining time on your subscription or you can choose to play out your remaining time left on your subscription.
• If you decide to re-activate your account, you will be billed immediately. There is no free trial on re-activations.

Solution

To cancel your Club Pogo subscription, perform the steps listed below:

• Go to www.pogo.com
• Log into your Club Pogo account.
• Click the My Account button.  
• You may be asked to re-enter your password (for security reasons)
• Your screen should look something like this:

• Click the 'My Subscription and Billing Information' link shown above. 
• Then your screen should look something like:

• Click the 'Cancel Subscription' link. 
• You may be asked to re-enter your password (for security reasons)
• Re-enter your password.
• A new screen should appear asking to select a Club Pogo subscription cancellation option:

• You have two options when cancelling; 1) cancel your subscription and forfeit the rest of your time or 2) you can play out the rest of your time. Please note, your card will not be charged again.
• Click the 'Continue' button to confirm and cancel your subscription.

For regular (free) Pogo customers, there is no subscription fee, therefore cancellation is not required.


If you would like to disable your EA account (whether it's a paid or free account), which removes access to Pogo & EA sites altogether, you may request to disable your account by clicking the Contact Us button located at the top right of the article or click here. Please include the following information:

• Your Pogo Screen Name
• Your Date of Birth
• The last four digits of the credit card used to pay for your Club Pogo subscription (or previously paid for a Club Pogo subscription)


• Call Us +1-855-517-2433 (Toll Free)

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My browser won't let me into games on pogo club

\paul, if you ask a question like that, you're not likely to get the response that you expect. you specify the browser that you're using and the version. you give the url of the page that you're trying to access, so that someone can try to duplicate what you're doing to see what the problem is.

What is Club Pogo?

Club Pogo is a subsidiary of EA Online. AOL has a partnership with Club Pogo to give the best of both the game sites. You can play 300+ games on AOL and an additional 100+ games on Club Pogo using the same Username.

FAQs

How do I sign-up for Club Pogo? Whom do I contact for billing related queries?

How do I sign-up for Club Pogo?

To sign up for Club Pogo:
1. Go to the Club Pogo Web site.
2. Click the CLICK HERE! button. This will take you on a virtual tour of the site and also facilitate the sign-up process.

Whom do I contact for billing related queries?

For billing related info on Club Pogo, please click here.

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Pogo - Browser and System Info

Pogo - Browser and System Info

Browser

1. Many issues can be resolved simply by Clearing Your Browser’s Cache.

2. Sometimes simply trying a different browser can resolve an issue. For Windows 7 users we recommend not using IE10. And some Windows 7 users may not want to use IE 11 either.

3. Typically you will want to make sure you have the latest browser available for your OS (Operating System).

You can get the latest of each supported browser here:
Google Chrome
Firefox
Internet Explorer

Mac users can try the Google Chrome or Firefox browsers. But they may not work for Java. Otherwise they can update Safari through the Mac Apps store.

Cookies

Cookies Enabled should equal True. Not having Cookies enable can result in various issues from games no loading to certain features no working.

Here are some steps on how to enable cookies:
Internet Explorer
Google Chrome
Firefox

Do not track

Do Not Track should say undefined, null, or unspecified. Similar to Cookies, having Tracking disabled can result in various issues from games not loading to certain features not working.

Here are some steps on how to Turn Tracking on or off:
Internet Explorer
Google Chrome
Firefox

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Error in 52 Card Pickup Game

Play 52 Card Pickup and get ready for plenty of card game fun! Try your hand at this engaging card game where the objective is to remove every card from the pile as fast as you can! A great twist on the classic card game, 52 Card Pickup will keep you entertained for hours.

Win the card game by removing all the cards from the table in under two minutes.

Pile on the points as fast as possible! Try to beat your score with each new card game.

Win the card game by removing all the cards from the playing surface.

Try to win the card game with as few mistakes as possible. The fewer mistakes, the higher your score!

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Playing Pogo Behind a Proxy or Firewall

Pogo does not officially support connections through firewalls, routers, or proxy
servers. Also, please note that wireless Internet always has wireless routing, which can
potentially block Pogo.

There are some things you can do to improve your ability to connect to Pogo if you do
have a router or firewall. There is a fairly simple solution which most firewall packages
support. If you allow access via our class C licenses, you will then be able to access the
games and everything should work fine. Your firewall will probably require some IP
addresses for this, and here are the IP addresses you need:

If you need help setting up your firewall as outlined above, please consult your system
administrator or the documentation on your firewall software. We're not firewall experts,
so your firewall documentation or system admin are your best bets for getting help on
setting this up.

We constantly change which ports we use, so we don't offer port numbers as a solution
for firewall and proxy access problems. We know that some people are used to using to
punch holes in their firewalls, but the above solution is more secure and is supported by
most firewalls on the market. Please note that we are unable to provide Port information
to you.

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Sign in error on Pogo game

Pogo Games is an online portal where you can play such games as Scrabble, Monopoly and Risk. ActiveX is a plug-in for Internet Explorer browser that grants websites special access to the system or to additional plug-ins, allowing the games to properly run. You may need to adjust your security settings in Windows to properly load ActiveX.

Instructions

 Open Internet Explorer. Select "Tools > Internet Options" from the menu bar.

Select "Security." Select "Custom Level."

Select "Medium" from the security level drop-down menu. Click "Reset."

Select "Prompt" for the option "Initialize and Script ActiveX Controls not Marked as Safe." Make sure that "Download Signed ActiveX Controls" and "Run ActiveX 

Controls and Plug-Ins" are enabled.

Select "OK," "OK" to save the settings and exit the Internet Options window.

Navigate to www.Pogo.com and start the game of your choosing. You will be 

prompted to allow ActiveX to run for the site. Select "Allow/Install." You should be able to properly access and play the games from now on.

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